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SIA

A Cairo-based software team building AI systems and enterprise platforms for companies across Egypt and MENA.

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  • AI-Powered LMS
  • AI-Powered ERP
  • Custom SaaS
  • Mobile Apps
  • E-Commerce

Get In Touch

contact@sia-tech.org

Location:
Gardenia City, First Settlement, Cairo

© 2026 SIA Tech — Software · Innovation · AI

PrivacyTerms
Last Updated: July 2026

Terms of Service

01

1. Services

SIA Tech provides software development, AI solutions, and related technology services, including:

  • AI-Powered Learning Systems (LMS)
  • AI-Powered Business Platforms (ERP)
  • Custom AI-Powered SaaS development
  • Clinics Management Systems
  • Digital Presence Platforms
  • E-Commerce Platforms
  • Mobile Application Development

See our Privacy Policy for details on how we handle your data.

02

2. Acceptable Use

You agree to use our services only for lawful purposes. You must not:

  • Violate any applicable laws or infringe intellectual property rights
  • Transmit malware or attempt unauthorized access to our systems
  • Interfere with the proper functioning of our services
  • Use our services for any fraudulent or illegal activity
03

3. Intellectual Property

All content on our website — text, graphics, logos, and software — is owned by SIA Tech or our licensors and protected by applicable law. You may not copy, modify, or distribute it without permission.

For custom development projects, ownership of deliverables is specified in the applicable service agreement.

04

4. User Accounts

You are responsible for maintaining the security of your account and password, and must notify us immediately of any unauthorized access.

05

5. Payment Terms & Refunds

Fees and payment terms are set out in your service agreement or proposal. Late payment may result in service suspension and additional fees. Our refund policies are detailed in our separate Refund Policy.

06

6. Payment Processing

Online payments are processed through PayMob, a licensed payment gateway, and are subject to PayMob's terms in addition to these Terms.

  • PCI DSS: card data is tokenized and processed through PayMob's compliant infrastructure — we never store full card numbers, CVV codes, or cardholder authentication data
  • AML & KYC: we apply anti-money-laundering controls and may request identification or business documents to verify your identity before processing payments
  • Transaction Records: retained for the period required by applicable law
07

7. Warranties and Disclaimers

Our services are provided "as is" and "as available," without warranties of any kind except as expressly stated in a signed service agreement. We do not guarantee uninterrupted, secure, or error-free operation. Nothing here limits any warranty that cannot be excluded under applicable law.

08

8. Limitation of Liability

To the maximum extent permitted by law, SIA Tech is not liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability is capped at the amount paid in the twelve months preceding the claim. This does not limit liability that cannot be excluded by law, including for death, personal injury, fraud, or gross negligence.

09

9. Confidentiality

Both parties agree to keep proprietary information disclosed during our relationship confidential, both during and after its termination.

10

10. Indemnification

You agree to indemnify and hold harmless SIA Tech, its officers, employees, and agents from claims, liabilities, or expenses arising from your violation of these Terms, misuse of our services, or infringement of third-party rights.

11

11. Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, war, pandemics, government actions, or internet disruptions.

12

12. General Provisions

  • Entire Agreement: these Terms, any signed service agreement, and our Privacy Policy form the entire agreement between you and SIA Tech, superseding prior understandings.
  • Severability: if any provision is found unenforceable, the remaining provisions stay in effect.
  • Waiver: failing to enforce a right or provision does not waive it.
13

13. Termination

We may suspend or terminate your access to our services if you violate these Terms. You may stop using our services at any time by closing your account; your right to use the services ends immediately upon termination.

14

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of Egypt. Disputes will first be addressed through good-faith negotiation; if unresolved within 30 days, they will be submitted to binding arbitration in Cairo under the Cairo Regional Centre for International Commercial Arbitration, conducted in English by a single arbitrator. Either party may seek injunctive relief in the courts of Cairo, Egypt, and consumers retain the right to pursue claims in the competent consumer court where applicable.

15

15. Changes to Terms

We may update these Terms periodically. Material changes take effect 30 days after posting; continued use after that date constitutes acceptance. Minor clarifications may take effect immediately.

16

16. Copyright Infringement

If you believe content on our site infringes your copyright, notify us at contact@sia-tech.org with your contact details, a description of the work, the infringing URL, and a good-faith statement that the use is unauthorized. We will review and respond to valid notices.

17

17. Export Controls

Our services may be subject to export control and sanctions laws. You agree to comply with these laws and confirm you are not located in, or a national of, any sanctioned jurisdiction.

18

18. Contact Us

Questions about these Terms:

By using our services, you confirm that you have read and agree to these Terms of Service.

SIA Tech - Software Innovation & AI Solutions

contact@sia-tech.org · +20 102 069 8034

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